Legal
Terms of Service
Last updated: February 26, 2026
Please read these Terms of Service (“Terms”) carefully before using DayHold (the “Service”), operated by DayHold (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Note: These terms are a template for informational purposes. You should have this reviewed by qualified legal counsel before publishing.
1. Acceptance of Terms
By creating an account or using any part of the DayHold platform, you confirm that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and agree to these Terms and our Privacy Policy.
These Terms apply to all users of the platform, including operators (business owners who create accounts to manage bookings) and customers (clients who book through an operator's booking page).
2. Description of Service
DayHold provides a scheduling and booking platform for mobile service operators. The platform allows operators to:
- Create a public-facing booking page for their clients
- Accept bookings and deposit payments online via Stripe
- Manage their calendar, jobs, and schedule from a dashboard
- Send automated booking confirmations and reminders to clients
DayHold is a software platform only. We are not a party to any service transaction between an operator and their customers. Operators are independent business owners solely responsible for delivering the services they offer.
3. Account Registration
To use the operator features of DayHold, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Notifying us immediately of any unauthorized access to your account
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
4. Operator Responsibilities
As an operator using DayHold, you agree to:
- Provide accurate descriptions of your services and pricing
- Honor bookings made through your DayHold booking page
- Maintain a valid Stripe account for deposit collection and payouts
- Handle refunds and cancellations in accordance with the policy you set in your dashboard
- Comply with all applicable laws and regulations governing your business
- Not use the platform for any unlawful purpose or in a way that violates these Terms
You are solely responsible for the services you provide to your customers. DayHold is not liable for disputes between operators and their clients.
5. Payment Terms
Subscription
Access to the DayHold operator dashboard requires a paid subscription after the free trial period. Subscription fees are billed monthly. You authorize us to charge your payment method on a recurring basis until you cancel.
Free Trial
New accounts receive a 14-day free trial with full access to all features. No credit card is required to start. If you do not cancel before the trial ends, you will be automatically enrolled in the monthly subscription.
Cancellation and Refunds
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. We do not provide prorated refunds for partial months.
Stripe Connect and Customer Deposits
Deposit payments from your customers are processed through Stripe Connect. By using this feature, you agree to Stripe's Connected Account Agreement. DayHold is not responsible for payment processing errors, chargebacks, or Stripe platform changes.
6. Acceptable Use
You agree not to use DayHold to:
- Violate any applicable law, regulation, or third-party rights
- Transmit spam, fraudulent content, or misleading information
- Attempt to reverse-engineer, copy, or exploit any part of the platform
- Interfere with or disrupt the integrity or performance of the Service
- Use the platform for any purpose other than legitimate business scheduling
- Collect or harvest user data from other operators' accounts
7. Intellectual Property
The DayHold platform, including its design, code, trademarks, and content, is owned by DayHold and protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the platform.
You retain ownership of all content you submit through the platform (such as your service descriptions and business information). By submitting this content, you grant us a limited, non-exclusive license to use it solely to operate and improve the Service.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy or completeness of any information provided through the platform.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DAYHOLD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
10. Termination
You may terminate your account at any time by canceling your subscription and deleting your account from the settings page.
We may terminate or suspend your account immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination will survive, including ownership provisions, disclaimers, indemnification, and limitations of liability.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
12. Changes to These Terms
We reserve the right to update these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the “Last updated” date. For significant changes, we will also notify you by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms, please contact us:
DayHold
Email: legal@dayhold.co